Privacy Statement

In this privacy statement you will find our details, what personal data is, what is meant by the processing of personal data, for which purposes we process your personal data, what your rights are, what we do to ensure that your personal data is processed securely, and how long your personal data is retained.

Our Details

Personal Data

Personal data is all data that provides information about you and by which you are directly or indirectly identifiable.

Processing of Personal Data

By the processing of personal data, we mean: the collection, recording, organizing, storing, updating, modifying, retrieving, consulting, using, disclosing by means of transmission, dissemination or any other form of making available, combining, cross-referencing, as well as the restricting, erasing or destroying of your personal data.

Purposes

We process your personal data for the following purposes: for the ordering process, for the account on our website, for drawing up quotations and agreements, so that we can get in touch with you, and so that we can deliver our products or services. We only process personal data that is necessary for these purposes.

In addition, we process your personal data to comply with legal obligations, to improve our services, to handle complaints, and to prevent fraud.

We never sell your personal data to third parties. To take care of your personal data, we enter into a data processing agreement with companies if those companies process your data on our behalf.

Personal Data We Process

To carry out the purposes, we process the following personal data:

• Address details
• Bank account number
• E-mail address
• Phone number
• First and last name

You Also Have Rights

Would you like to know which personal data we have processed? Then send an e-mail to info@5-starsigns.com with the request to access your data. You will receive a response to your request within four weeks at the latest.

Is your personal data incorrect, incomplete, not relevant for the purposes for which it was processed, or otherwise in violation of the General Data Protection Regulation (GDPR) or other legislation? Then you have the right to correction of your personal data. Correction includes rectification, supplementation, deletion, or restriction of your personal data. In addition, you have the right to object to the processing of your personal data, the right to have less data processed, the right to withdraw consent you have given, and the right to data portability. Send your request to: info@5-starsigns.com. You will receive a response to your request within four weeks at the latest. We would also like to point out the possibility of lodging a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

You can also view and adjust your personal data via your account on our website.

Security

Personal data is personal and must remain personal. We consider it just as important as you do that your personal data does not end up on the street or is processed unlawfully. That is why we apply all possible technical and organizational measures to process your personal data securely. To secure your personal data, we use DNSSEC, automatic removal of outdated data, backups, restricted access to personal data, security software such as a virus scanner and firewall, promotion of security awareness, a secure internet connection, a protocol for handling data breaches and security incidents, encryption, confidentiality clauses, pseudonymization, regular security testing, regular review of log files, assignment of responsibilities for information security, and passwords for electronic systems.

Retention of Personal Data

We do not retain your personal data any longer than strictly necessary for carrying out the purposes. If statutory regulations apply to the retention period, the personal data will not be retained longer than prescribed by law.